I received an email from LinkedIn and it made me mad.

I wrote them back and here is my open letter. The original is at the bottom.

If you want us to leave groups on a mass scale why don’t you make it easy to do so?

I have carefully selected the groups I have joined and spent plenty of time doing so.

Now you want me to spend even more time to choose the ones I can’t stay in.

Give me a check box that will allow me to choose multiple groups to leave at one time.

I really used to be an evangelist for LinkedIn and still am, but there are other sites (Konnects) out there with the same services out there and some have services you don’t have.

You send me an email with no information on how many groups I am a member of just that I belong to more than 50.

What ever happened to customer service?

Are you just treating us like you did your first two domain hosts?

I feel a blog post coming on.

Dear Gary

As an active member of LinkedIn Groups, we wanted to let you know about some changes we’re putting in place in the coming weeks.

We are in the process of adding new functionality to enhance the experience of Groups, including the recent release of a searchable directory. We are also working with our development teams to bring new tools and widgets to this collaborative space throughout the rest of 2008.

We are also at this time making some changes to the user-created groups we host. These changes include adding a limit to the number of user-created groups any LinkedIn member may be part of at one time. Currently we are setting that limit at membership in 50 (fifty) user-created groups.

You are currently a member of more than 50 groups. Please take the time before this limit goes into place on August 14, 2008, to choose which groups you would like to maintain. To remove yourself from a group, go to the My Groups page: (www.linkedin.com/home?myGroups=?trk=grouplmt ( http://www.linkedin.com/home?myGroups=?trk=grouplmt )) and click the word “Settings” next to the group you wish to leave. At the bottom of the settings page click the text “Leave this group.”

We would appreciate it if you would please take this action within the next 10 days. If you would prefer, after 30 days we will automatically keep the first 50 groups that you joined and remove the rest.

If you would like assistance removing yourself from groups, or if you have any other questions, please contact us at linkedin.custhelp.com (http://linkedin.custhelp.com/ ) or groups@linkedin.com.

We apologize for the inconvenience this may cause you, but we hope you will continue to find value in LinkedIn and especially enjoy the new functionality of LinkedIn Groups that is coming soon.

Regards,
The LinkedIn Team

late,
Gary Pool

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