ISF | Enhancing Web Site Experiences | David Placier

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David PlacierDavid Placier
Vice President, Consumer Insights & Marketing
Disney Online

TOPIC: The evolution of CRM: Enhancing Web Site Experiences
David will detail how highly personalized Web site experiences are the natural extension of Customer Relationship Management (CRM) and will go into what that looks like in practice.

David’s Highlights:

David Placier, Disney.com

late,
gary pool

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